Orders with prescription:
0043 5288 72800-48
optics@gloryfy.com
Orders without prescription:
0043 5288 72800
order@gloryfy.com
Privacy Policy valid as of 1 July 2020
1. Subject of this data protection declaration
2. The company responsible for processing your data: IQ brand, design & production GmbH
3. Data protection officer of IQ brand, design & production GmbH
4. Data collected and used by IQ brand, design & production GmbH (categories of personal data)
5. Use of your personal data by IQ brand, design & production GmbH (purpose, processing, legal basis)
A OPERATION OF WEBSITES (WEBSITES OF GLORYFY, IQ BRAND, DESIGN & PRODUCTION GMBH AND THE GLORYFY APP)
B WEBSITE AND NETWORK SECURITY AND USER AUTHENTICATION
C UNIFORM REGISTRATION DATA FOR ALL PLATFORMS OF IQ brand, design & production GmbH - USER EXPERIENCE
D DISTRIBUTION OF IQ brand, design & production GmbH PRODUCTS - ONLINE AND OFFLINE ORDERS
E MONITORING OF PAYMENT TRANSACTIONS
F DELIVERY OF PRODUCTS
G ELECTRONIC TRACKING
H BUSINESS ANALYSIS
I CUSTOMER SERVICE
J PERSONALISED ADVERTISING BY E-MAIL (subscription to newsletters)
K PERSONALISED ADVERTISING BY E-MAIL (via existing contract)
L DIRECT ADVERTISING ON THIRD-PARTY ADVERTISING PLATFORMS
M PRODUCT RESEARCH AND DEVELOPMENT
N COMPLIANCE WITH LEGAL OBLIGATIONS - COOPERATION WITH LAW ENFORCEMENT AND REGULATORY AUTHORITIES (INCLUDING COURTS)
O collection of your device data on our website through the use of cookies, pixels, tags and similar technologies ("cookies statement")
P USER GENERATED CONTENT FROM SOCIAL MEDIA
Q PUSH NOTIFICATIONS (App Communication)
R USE OF VIDEO DATA FOR VIRTUAL TRY-ON (VTO) BY OUR PARTNER FITTINGBOX.
6. Transfer of personal data outside the EU/EEA (international data transfers)
7. How we protect your personal data
8. Your rights and how to exercise them
9. Questions, complaints and help - contact person and contact details
10. Updates and notification of updates
11. Data recipients of IQ brand, design & production GmbH (Recipients)
1. Subject of this privacy policy
This Privacy Policy provides information on how we collect and subsequently process your data that we may use to identify you directly or indirectly ("personal data") when you visit the websitehttps://www.gloryfy.at or interact with our various platforms and portals, including the gloryfy app.
2. The company responsible for processing your data: IQ brand, design & production GmbH. IQ brand, design & production GmbH is responsible for the protection of your personal data and compliance with the GDPR and national law regarding the use of your personal data. It decides how your personal data is used by IQ brand, design & production GmbH for the purposes set out in the IQ brand, design & production GmbH Privacy Policy.
IQ brand, design & production GmbH 6262, Dorfstr. 11, 6262 Schlitters, Austria
For the purposes of:
Distribution of gloryfy products - Online and offline orders Product research and development.
Data protection officer of IQ brand, design & production GmbH IQ brand, design & production GmbH
Dorfstr. 11, 6262 Schlitters
Austria
3. Data collected and used by IQ brand, design & production GmbH (categories of personal data)
The following categories of personal data are collected by us directly or indirectly from you:
Identity information - including: Name [first and last name, initials], email address, personal customer identification number, date of birth, password, profile name, social media identifiers
and information you provide to us through your Facebook accounts, device fingerprint and gift card codes assigned to you. We use this data to verify your identity.
Contact information - including: Phone number, email address, messenger ID, shipping and billing address, social media identifiers and other communication channels you use to contact us. We use this data to contact you for a variety of purposes, such as sending you promotional information, providing you with information about your purchase, or responding to your questions, suggestions or complaints.
Location data - including: Home address, GPS data (voluntary, e.g. via the settings of your mobile device), current login location [IP address] or websites of IQ brand, design & production GmbH which you have used and which allow conclusions to be drawn about your location. We use this data to help you find what you are looking for at your current location.
Sizing information - we use this information to make sure your products fit.
Purchase information - including: Payment risk profile (provided by our payment monitoring provider), payment information (credit card number), shopping cart (your ordered items), delivery information, shipping and billing address, customer order number, previous purchases from IQ brand, design & production GmbH, transaction number and other information related to your purchase. We use this data to process your order via IQ brand, design & production GmbH websites and apps or on other sales platforms.
Behavioural and profile data - including: previous purchases, browsing behaviour, browsing preferences, shopping preferences, in-store interactions, wish list items, product reviews, training behaviour, social media interactions with us and other information available to us to better understand you as a customer, including "community information". We use this data to get to know you better as a customer. This allows us to send you information only about products and services that we think may be of interest to you.
Community information - including: Information you provide as part of your participation in IQ brand, design & production GmbH events and communities, e.g. my-Tippster, gloryfy for business rebels including: pictures, videos, your profile name, your interests and preferences, leaderboards, event participation, your feedback, group memberships and login details. We use this data to organise events and communities and to get to know you better as a customer.
Social media data - including: Information we receive about your interaction with us via social media channels such as Facebook, Instagram, Google, etc., such as any publicly available information on social media such as social media identifiers, social media interactions and public posts, your social media likes and other reactions, your publicly available photos or photos you provide to us by mentioning us or following our social media posts using social media identifiers or hashtags. We obtain this data directly from the social media networks (e.g. Facebook, Instagram, Snapchat, etc.) or indirectly through third parties with whom we have contracts.
Device data - including: Information about your device or browser that can be used to infer your browsing about your browsing behaviour or device usage. Your browser data is collected via our cookies, tags and pixels. The processing of this data is often necessary for network security purposes. This includes data such as: IP address, length of visit to our website, date and time of your visit, referral URL (if you arrived at our website via another website or an advertisement), pages visited on our website, browser type, device type, versions, operating system.
Correspondence - including: Correspondence with our customer service, your emails about our products or services, complaints and suggestions you make to us by post, email or fax or telephone, records of your feedback, callbacks from our customer service and other communications between you and IQ brand, design & production GmbH staff.
Preferences - including: preferred language, items on your wish list, login location, preferred delivery address, browser settings, our correspondence with you, your IQ brand, design & production GmbH product reviews. We use this data for the benefit of your customer experience when visiting and/or shopping on/in our websites and apps.
Use of your personal data by IQ brand, design & production GmbH (purpose, processing, legal basis)
Use of SalesViewer® technology: This website uses SalesViewer® technology from SalesViewer® GmbH on the basis of the website operator’s legitimate interests (Section 6 paragraph 1 lit.f GDPR) in order to collect and save data on marketing, market research and optimisation purposes.
In order to do this, a javascript based code, which serves to capture company-related data and according website usage. The data captured using this technology are encrypted in a non-retrievable one-way function (so-called hashing). The data is immediately pseudonymised and is not used to identify website visitors personally
The data stored by Salesviewer will be deleted as soon as they are no longer required for their intended purpose and there are no legal obligations to retain them.
The data recording and storage can be repealed at any time with immediate effect for the future, by clicking on https://www.salesviewer.com/opt-out in order to prevent SalesViewer® from recording your data. In this case, an opt-out cookie for this website is saved on your device. If you delete the cookies in the browser, you will need to click on this link again.
Purpose
A Operation of websites (Internet presence of IQ brand, design & production GmbH) and the app Legal basis: Legitimate interest
Purpose
B Website and network security as well as user authentication Legal basis: Legitimate interest
Purpose
C Uniform login data for all IQ brand, design & production GmbH platforms - user experience
Legal basis: Legitimate interest
Purpose
D Distribution of IQ brand, design & production GmbH products - online and offline orders
Legal basis: Contract fulfilment
Purpose
E Monitoring of payment transactions Legal basis: Contract performance
Purpose
F Delivery of products Legal basis: fulfilment of contract
Purpose
G Electronic tracking Legal basis: Consent Purpose
H Business analyses
Legal basis: Legitimate interest
Purpose
I Customer service
Legal basis: Legitimate interest
Purpose
J Product research and development Legal basis: Legitimate interest
Purpose
K Personalised advertising by e-mail (subscription to newsletters) Legal basis: Consent
Purpose
L Personalised advertising by e-mail (via existing contract) Legal basis: Legitimate interest
Purpose
M Direct advertising on third-party advertising platforms Legal basis: Consent
Purpose
N Compliance with legal obligations-Cooperation with law enforcement and regulatory authorities (including courts).
Legal basis: Legal obligation
Purpose
O Collection of your device data on our website through the use of cookies, pixels, tags and similar technologies ("Cookies Statement")
Legal basis: Legitimate interest/consent
Purpose
P User-generated content from social media Legal basis: Contract fulfilment
Purpose
Q Push notifications (app communication) Legal basis: Legitimate Interest
Purpose
R Spectacle fitting Legal basis: Consent
In this section you will learn:
-when and why we need your personal data ("Purpose");
-why we may use your personal data ("legal basis");
-what we do with your personal data ("Processing");
-how long we keep your personal data ("retention period");
-what personal data we need from you ("categories of personal data");
-with whom (i.e. which service providers) we share your personal data for the purposes stated ("categories of recipients"). In this section you will find out:
A OPERATION OF WEBSITES (GLORYFY INTERNET PRESENCE) AND GLORYFY APP PROCESSING
In order to operate the websites associated with the internet presence of IQ brand, design & production GmbH and the app of IQ brand, design & production GmbH, to correct errors in terms of the intended website view and to monitor compliance with our terms and conditions, we check all traffic on our website and we analyse the data received on our servers.
Use of Cookies/Tags/Pixels: We may use your personal information for this purpose by using technologies such as cookies, pixels and tags to collect your device data. For more information, please see "O Collecting Your Device Data on Our Website Using Cookies, Pixels, Tags and Similar Technologies".
LEGAL BASIS
Legitimate interest
CATEGORIES OF PERSONAL DATA
Identity Data Device Data
Behavioural and profile data Preferences
RETENTION PERIOD
Browser session
We store data for the duration of your browser session.
We need your data for the duration of your visit to the website.
CATEGORIES OF RECIPIENTS
Responsible: IQ brand, design & production GmbH Support provider for website administration
B WEBSITE AND NETWORK SECURITY AND USER AUTHENTICATION PROCESSING
To protect our websites, detect unusual activity, combat security risks and protect visitors to our websites from unauthorised access (e.g. hackers), we audit all traffic on our website and authenticate user credentials using tokens to verify your details and compare them with other available information, such as credentials provided directly by you to IQ brand, design & production GmbH or to other platforms (e.g. Facebook) or publicly available information. In this way, we ensure that only "authorised" users have access to our websites.
Use of cookies/tags/pixels: We may use your personal data for this purpose by using technologies such as cookies, pixels and tags to collect your device data. For more information, please see "O Collecting Your Device Data on Our Website Using Cookies, Pixels, Tags and Similar Technologies".
LEGAL BASIS
Legitimate interest
CATEGORIES OF PERSONAL DATA
Identity Data Device Data
Behavioural and profile data Preferences
RETENTION PERIOD
Browser session
We store data for the duration of your browser session.
We need your data for the duration of your visit to the website.
CATEGORIES OF RECIPIENTS
Responsible: IQ brand, design & production GmbH Support provider for website administration
C UNIFORM REGISTRATION DATA FOR ALL PLATFORMS FROM IQ brand, design & production GmbH - USER EXPERIENCE
PROCESSING
We know that you don't like to remember passwords and user names or to log in more than once.
To enable our users to log in to all platforms, portals, services, communities and apps operated by or on behalf of IQ brand, design & production GmbH (including the App) with uniform login data ("login data for gloryfy"), we store the login data for gloryfy on our international authentication platform. When you use your gloryfy credentials to log in to an IQ brand, design & production GmbH platform, we use a token to verify your identity. This also contributes to the security of our network and our websites.
Use of cookies/tags/pixels: We may use your personal data for this purpose by using technologies such as cookies, pixels and tags to collect your device data. For more information, please see "O Collecting Your Device Data on Our Website Using Cookies, Pixels, Tags and Similar Technologies".
LEGAL BASIS
Legitimate interest
CATEGORIES OF PERSONAL DATA
Identity information (username, password, email address)
RETENTION PERIOD
Duration of the existence of the user account or 25 months in case of inactivity
In order for you to be able to log on to the platforms of IQ brand, design & production GmbH, we must retain your data for as long as you maintain a user account with us. If you no longer use our services without requesting that your data be deleted, your data will be stored until 25 months after your last login.
CATEGORIES OF RECIPIENTS
Responsible: IQ brand, design & production GmbH Support provider for website administration
D DISTRIBUTION OF IQ brand, design & production GmbH PRODUCTS AND BRANDS - ONLINE AND OFFLINE ORDERS
PROCESSING
For the purpose of processing your orders via the Online Shop and/or App, ensuring receipt of payment, complying with the requirements of our Terms and Conditions (2nd Terms of Purchase) (for the sale of products to you), including invoicing, personalisation, exchanges and refunds, delivery, click and collect. Your order cannot be completed if your transaction is flagged as suspicious and potentially fraudulent as part of our payment monitoring. Please note that payment monitoring is an automated decision making process. This process is necessary to enter into the contract with you. You have the right to request that such a decision be reviewed by a human being and you also have the right to appeal against such a decision.
LEGAL BASIS
Performance of the contract
CATEGORIES OF PERSONAL DATA
Identity Data Location Data Contact Data Size Data Purchase Information Device Data Correspondence
RETENTION PERIOD
Contract period and legal retention period. We need to retain this data in case of litigation in relation to the contract.
CATEGORIES OF RECIPIENTS
Responsible: IQ brand, design & production GmbH possibly distribution partners
Manufacturer
Provider of IT cloud solutions Shipping service provider Payment provider
Payment transaction monitoring provider
E PAYMENT MONITORING PROCESSING
We link the data you provide to us with other information we receive from our payment monitoring providers. This is to ensure that you do not breach any applicable law or our terms and conditions when purchasing our products. Depending on the results of the verification of your data, we may reject your order and refuse your payment. This is an automated decision-making process that is required to enter into a purchase agreement with you.
LEGAL BASIS
Fulfilment of contract
CATEGORIES OF PERSONAL DATA
Contact details Identity details
Behavioural and profile data Device data Purchase information
RETENTION PERIOD
Contract term and legal retention period. We need to retain this data in case of litigation in relation to the contract.
CATEGORIES OF RECIPIENTS
Responsible: IQ brand, design & production GmbH Payment monitoring provider Payment provider
IT cloud solutions provider
F DELIVERY OF PRODUCTS PROCESSING
Once you have successfully placed your order, we will use your contact details (home and/or delivery address) and other purchase information to deliver the products you have purchased to you.
LEGAL BASIS
Contract fulfilment
CATEGORIES OF PERSONAL DATA
Identity information: Name Contact details: Delivery address
RETENTION PERIOD
Contract term and legal retention period. We need to retain this data in case of litigation in relation to the contract.
CATEGORIES OF RECIPIENTS
Responsible: IQ brand, design & production GmbH Shipping service provider
IT cloud solution provider
G ELECTRONIC TRACKING PROCESSING
This service is provided at the customer's request by the shipping service providers we work with.
You can track your delivery. This service is offered directly by the shipping providers we work with. We will only pass on your details to the relevant shipping company for this purpose with your consent. The service is hosted on the platform of the relevant shipping service provider. Please refer to the privacy policy of the relevant shipping service provider for information on the processing of your personal data for this purpose.
LEGAL BASIS
Consent
CATEGORIES OF PERSONAL DATA
Identity information
Other information that you provide directly and voluntarily to the shipping service provider Contact information
RETENTION PERIOD
As specified by the relevant shipping service provider
CATEGORIES OF RECIPIENTS
Shipper
H BUSINESS ANALYSIS PROCESSING
We need to know how we are doing as a business. This is in the interest of our shareholders, management, employees and partners. To do this, we need to analyse different categories of data to determine how our products are selling in different markets, what features of our products are popular and which aspects of our marketing and advertising campaigns, our product designs and distribution strategy, our web design and overall user experience have been successful and which have not. This allows us to define, implement and evaluate our business strategy.
To do this, we also need to analyse data to determine how users navigate through our website and use the app. In this way, we aim to improve the user experience.
To minimise the risk to you, we use either your personal customer identification number or your IP address.
For more information on the use of your data in the context of data analytics services on our behalf, please click here:
Data collection via Adobe Analytics: https://marketing.adobe.com/resources/help/en_US/reference/c_Privacy_Overview.html
Data collection via Google Analytics: https://support.google.com/analytics/answer/6318039?hl=en
LEGAL BASIS
Legitimate interest
CATEGORIES OF PERSONAL DATA
Identity details: personal customer identification number (only) Purchase information
Size information Community information Device data
Behavioural and Profile Data Activity Data Correspondence
RETENTION PERIOD
If we use analytics services from the providers listed above, we will need to retain the
Retain data for the periods specified by those providers. You can find the retention periods for each provider here:
Adobe Analytics: 36 months (https://marketing.adobe.com/resources/help/en_US/reference/data- retention.html)
Google Analytics: 38 months (https://support.google.com/analytics/answer/7667196?hl=en)
We need the data for this period to ensure the correct analysis of our business activities.
CATEGORIES OF RECIPIENTS
Responsible: IQ brand, design & production GmbH Potential buyers and investors
Providers of IT cloud solutions Business consultants
Providers of data analytics services
I CUSTOMER SERVICE PROCESSING
We collect your information to notify you when a product you like becomes available again and to respond to your questions and comments through the communication channels we provide to you.
LEGAL BASIS
Legitimate interest
CATEGORIES OF PERSONAL DATA
Identity details Contact details Location details Size details Correspondence Purchase information
RETENTION PERIOD
Legal Retention Period. We must retain this data in case of litigation.
CATEGORIES OF RECIPIENTS
Customer Service Provider
Responsible: IQ brand, design & production GmbH Shipping service provider
Sales partner, if applicable
Payment transaction monitoring providers Payment providers
Provider of IT cloud solutions
J PERSONALISED ADVERTISING BY E-MAIL (subscription to newsletters) PROCESSING
We will send you advertising that we think may be of interest to you ("personalised" advertising) to the email address you provide to us when you subscribe to our email newsletter.
Use of cookies/tags/pixels: We may use your personal data for this purpose by using technologies such as cookies, pixels and tags to collect your device data. For more information, please see "O Collecting Your Device Data on Our Website Using Cookies, Pixels, Tags and Similar Technologies".
LEGAL BASIS
Consent
CATEGORIES OF PERSONAL DATA
Identity Data Location Data
Contact Data (if known to IQ brand, design & production GmbH) Size Data (if known to IQ brand, design & production GmbH) Purchase Information (if known to IQ brand, design & production GmbH) Behavioural and Profile Data (if known to IQ brand, design & production GmbH) Community Information (if known to IQ brand, design & production GmbH) Social Media Data (if known to IQ brand, design & production GmbH) Activity Data (if known to IQ brand, design & production GmbH) Device Data
Preferences (if known to IQ brand, design & production GmbH)
RETENTION PERIOD
We will retain this data until you withdraw your consent to receive personalised advertising by email or until you object to us processing your personal data for advertising purposes.
CATEGORIES OF RECIPIENTS
Responsible: IQ brand, design & production GmbH Support provider in the field of e-mail marketing Provider of IT cloud solutions
K PERSONALISED ADVERTISING BY E-MAIL (via existing contract) PROCESSING
We will send you advertising that we think may be of interest to you ("personalised" advertising) to the email address you have provided to us as part of a sales contract. In order to send you "personalised" advertising, we monitor your online behaviour and analyse your behaviour using analytics to identify which product lines may be of interest and benefit to you. To do this, we need to collect different categories of personal data from you. We use various analytics tools to determine your behaviour with regard to your approval/disapproval of our various product lines and the effect (success rates) of the advertising sent to you.
Use of cookies/tags/pixels: We may use your personal data for this purpose by using technologies such as cookies, pixels and tags to collect your device data. For more information, please see "O Collecting Your Device Data on Our Website Using Cookies, Pixels, Tags and Similar Technologies".
LEGAL BASIS
Legitimate interest
CATEGORIES OF PERSONAL DATA
Identity information
Contact details (if known to IQ brand, design & production GmbH) Location data
Community information (if known to IQ brand, design & production GmbH) Size information (if known to IQ brand, design & production GmbH) Purchase information (if known to IQ brand, design & production GmbH) Preferences (if known to IQ brand, design & production GmbH)
Behavioural and profile data (if known to IQ brand, design & production GmbH) Social media data (if known to IQ brand, design & production GmbH) Activity data (if known to IQ brand, design & production GmbH) Device data
Creators Club data (only for members of the Creators Club)
RETENTION PERIOD
We will retain this data until you object to us processing your personal data for advertising purposes, including for the sending of advertising.
CATEGORIES OF RECIPIENTS
Responsible: IQ brand, design & production GmbH Support provider in the field of e-mail marketing Provider of IT cloud solutions
L DIRECT ADVERTISING ON THIRD PARTY ADVERTISING PLATFORMS PROCESSING
We use third-party advertising platforms such as Google, YouTube, Facebook or Instagram to serve you ads tailored to you based on your (browsing) behaviour at certain times and places on these platforms to increase the effectiveness of our advertising campaigns. We use third-party solutions, including Google Audience and Facebook Custom Audience, to better target our advertising campaigns and messages to our customers. To this end, your personal data is shared with these advertising platform providers where they search for database matches of your profile to determine the best time and place (the page you are visiting) to show you an ad from gloryfy. We also need to analyse certain data to determine the impact of our advertising campaigns.
For more information about our advertising partners' support, please visit their website:
Google, Personalised Advertising: https://support.google.com/adspolicy/answer/143465?hl=en Google, Advertising Policy: https://support.google.com/adspolicy/answer/6020956
Facebook, Lookalike Audiences: https://www.facebook.com/business/help/164749007013531 Facebook, Terms of Use for Custom Audiences: https://www.facebook.com/legal/ terms/customaudience
Use of cookies/tags/pixels: We may collect your personal data for this purpose using technologies such as cookies, tags and pixels.
We may use your personal data for this purpose by using technologies such as cookies, pixels and tags to collect your device data. For more information, please see "O Collecting Your Device Data on Our Website Using Cookies, Pixels, Tags and Similar Technologies".
LEGAL BASIS
Consent
CATEGORIES OF PERSONAL DATA
Identity information
Contact details (if known to IQ brand, design & production GmbH) Location data
Size data (if known to IQ brand, design & production GmbH) Purchase information (if known to IQ brand, design & production GmbH) Preferences (if known to IQ brand, design & production GmbH)
Behavioural and profile data (if known to IQ brand, design & production GmbH) Community information (if known to IQ brand, design & production GmbH) Device data
Social media data (if known to IQ brand, design & production GmbH) Activity data (if known to IQ brand, design & production GmbH) Creators Club data (only for Creators Club members)
RETENTION PERIOD
We will retain this data until you withdraw your consent.
ATEGORIES OF RECIPIENTS
Responsible: IQ brand, design & production GmbH Advertising partners
Social media platforms
Providers of targeted marketing services Providers of IT cloud solutions
M PRODUCT RESEARCH AND DEVELOPMENT PROCESSING
We conduct analyses in order to improve our products and services. To do this, we may, for example, survey you, ask you for feedback, offer you product tests and ask you for feedback on them. We also use other service providers to conduct market and product research and try out new technologies in our products that may collect personal information.
This data helps us stay ahead of the competition. We store data collected in this way on the basis of our "legitimate interest". By submitting a product review or participating in a survey, you agree to this legitimate interest. If you do not wish to agree to this legitimate interest, we will anonymise your data. This means that it is no longer personal data.
LEGAL BASIS
Legitimate interest
CATEGORIES OF PERSONAL DATA
Identity details (only if necessary for the specific purpose) Contact details (only if necessary for the specific purpose)
Size data
Location data (only if necessary for the specific purpose) Purchase information (only if necessary for the specific purpose) Behavioural and profile data (only if necessary for the specific purpose)
Community information: This is your responses given as part of the agreed specific purpose.
Device data (only if required for the specific purpose)
Social media data (only if required for the specific purpose) Activity data (only if required for the specific purpose) Correspondence (only if required for the specific purpose)
RETENTION PERIOD
Duration of the specific purpose and legal retention period to protect our intellectual property rights.
CATEGORIES OF RECIPIENTS
Responsible: IQ brand, design & production GmbH Potential buyers and investors Management consultants
Manufacturer
Data analytics service providers IT cloud solution providers
N COMPLIANCE WITH LEGAL OBLIGATIONS - COOPERATION WITH LAW ENFORCEMENT AND REGULATORY AUTHORITIES (INCLUDING COURTS)
PROCESSING
Where we are legally required to disclose your personal data for reasons of national security, public safety, crime prevention, investigation and prosecution, legal proceedings, anti-money laundering, protection of the rights and freedoms of others and enforcement of civil claims, we will disclose the data as requested by the relevant authorities or parties, but only where we are satisfied that the request for the data is made on a lawful basis. We may not be able to notify you of this because it is not permitted by law.
LEGAL BASIS
Legal obligation
CATEGORIES OF PERSONAL DATA
All categories of personal data as requested by the (law enforcement) authority/body.
RETENTION PERIOD
Legal retention period
CATEGORIES OF RECIPIENTS
Responsible: IQ brand, design & production GmbH
Local and state authorities, including tax authorities Local and state law enforcement authorities
Local and state courts
O COLLECTION OF YOUR DEVICE DATA ON OUR WEBSITE BY USING COOKIES, PIXELS, TAGS AND SIMILAR TECHNOLOGIES ("Cookies Statement").
When you visit the IQ brand, design & production GmbH website, we use data collection technologies such as cookies, tags, pixels, tag containers, beacons, among others, in your browser to collect certain information about your current browsing session. These technologies are often commonly referred to as "cookies" on other websites. Cookies also allow our website to remember your actions and preferences (e.g. login details, language, font size and other display preferences) for a period of time so that you do not have to re-enter them the next time you visit or navigate from one page to another. We use cookies for various purposes. Therefore, different legal bases apply to the use of cookies.
Below you can find out which cookies we use and for what purposes.
PROCESSING
"NECESSARY" - website functionality and operational management.
We use "necessary cookies" to operate our website. This includes storing a personal identification number for administration and identification purposes for you as a visitor to our website. In this way we can offer you a consistently good service. For this purpose, we store data such as the products you have placed in your shopping basket or the language preferences you have set. These cookies are stored for the duration of your browser session. Without these cookies, our website will not be displayed to its full extent.
LEGAL BASIS
Legitimate interest
PROCESSING
"FUNCTIONAL" - website improvement and performance.
We use "functional cookies" to continuously improve the performance of our website. This includes the data we have collected from you for the following purposes:
Web analytics - Based on your navigation behaviour, we analyse the data for the purpose of improving the functionality and design of our website.
Ad effectiveness - We measure the effectiveness of our ads by analysing the click-through rates of our ads based on the path you take to get to our website. This allows us to optimise the effectiveness of the ads we serve on external websites.
Partner Information - We are required to share certain information with our advertising partners or service providers if you have visited their website and purchased products from us. We have to do this because we may have to pay these partners/providers a fee in return for your services. For this purpose, we share information about your visit, including the products you have purchased.
Error Management - We measure errors on our websites so that we can promptly correct errors or other problems.
Design Testing - We use A/B testing or multivariate testing to ensure that users of our website experience a consistent look and feel during a session and in any subsequent sessions.
L. DIRECT ADVERTISING ON THIRD PARTY ADVERTISING PLATFORMS" and advertising.
We use "advertising cookies" from our advertising partners to ensure that our advertising messages are displayed to you at the right time and in the right place. These are persistent but time-limited cookies. These cookies contain a personal identifier that allows navigation behaviour to be attributed to individual users. We also use these cookies to ensure that ads are not displayed indefinitely to individual users and to measure the impact of our advertising campaigns. The identifiers stored by these cookies are provided by our partners. We cannot use the same identifiers in our systems. In addition, we use these cookies to display advertisements relevant to your location, for example, to inform you where the product you are viewing is available in your area.
LEGAL BASIS
Consent
CATEGORIES OF PERSONAL DATA
Location Data Device Data
Behavioural and profile data: This data is collected by monitoring your browsing behaviour.
Preferences (if known to IQ brand, design & production GmbH)
RETENTION PERIOD
The cookies, pixels, tags and similar technologies used to collect your device data and surfing behaviour data are stored in your browser for the duration of your session or until you delete the cookie settings in your browser.
Data collected by us via cookies for other purposes will be retained for the duration of that purpose.
CATEGORIES OF RECIPIENTS
Responsible: IQ brand, design & production GmbH Support provider for website management Management consultants
Social media platforms
Providers of data analytics services Advertising partners
Direct marketing service providers
You can use your browser settings to delete cookies or prevent cookies from being stored on your computer or mobile device without your express consent. You can find more information about cookie settings in the "Help" section of your browser.
Instructions for various browsers can be found under the following links:
Internet Explorer: https://support.microsoft.com/help/17442/windows-internet-explorer-delete- manage-cookies
Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies
Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647 Safari: http://support.apple.com/kb/PH5042
Opera: http://www.opera.com/browser/tutorials/security/privacy/
Adobe (Flash cookies): http://www.adobe.com/privacy/policies/flash-player.html
Google Chrome App: https://support.google.com/accounts/answer/61416?co=GENIE.Plat- form%3DAndroid&hl=en
Visit the following websites to learn more about how cookie-based advertising works and how to manage your cookie settings:
http://www.aboutads.info/choices http://www.youronlinechoices.eu/
Network Advertising Initiative opt-out page: http://optout.networkadvertising.org/?c=1
Legal information on the use of cookies can be found at the following link: http:// ec.europa.eu/ipg/basics/legal/cookies/index_en.htm
P USER GENERATED CONTENT FROM SOCIAL MEDIA PROCESSING
We invite you to share images with us through our social media platforms, for example by using "#gloryfy". We use images you provide for communication purposes as part of our advertising campaigns. We obtain the rights to your images through a licensing agreement which forms part of our terms and conditions. By making your images available via our social media platforms, you agree to our use of your images in accordance with the terms of the licence agreement.
LEGAL BASIS
Contract performance
CATEGORIES OF PERSONAL DATA
Identity information: Your social media identifiers.
Community information: Images, videos, comments, audio recordings and other files provided by you via the IQ brand, design & production GmbH social media platforms.
Social media data STORAGE PERIOD
Term of the licence agreement and statutory retention period in the event of disputes.
RECIPIENT
Responsible: IQ brand, design & production GmbH Event partner, if applicable
Support providers in the area of user-generated content
Advertising partner
Social media platforms
IT cloud solution provider, if applicable
Q PUSH NOTIFICATIONS (app communication) PROCESSING
If you use the IQ brand, design & production GmbH app, we will send you push notifications via the app to inform you about the purposes stated in this privacy policy. These are, among other things, purposes in connection with the fulfilment of a contract (e.g. a purchase made by you). You can deactivate push notifications at any time under "Settings" in your mobile device. If you disable push notifications, we may need to contact you by email to send you important notifications about your purchase.
LEGAL BASIS
Legitimate Interest
CATEGORIES OF PERSONAL DATA
Device data
RETENTION PERIOD
Duration of your use of the app and as long as you have not disabled push notifications.
CATEGORIES OF RECIPIENTS
Responsible: IQ brand, design & production GmbH
R USE OF VIDEO DATA FOR VIRTUAL TRY-ON (VTO) BY OUR PARTNER FITTINGBOX
This Privacy Policy (the " Policy ") applies solely to the Virtual Try-On (VTO) solutions published by FITTINGBOX - and, where applicable, their optional extensions. This Policy does not apply to third party websites and/or services, whether those websites and/or services can be accessed directly or indirectly through the VTO solutions published by FITTINGBOX.
When you use these VTO solutions, FITTINGBOX may scan and/or reconstruct and/or alter the appearance of your face, but will not disclose or store your image: Your image will be processed live and only for the duration of the virtual fitting. FITTINGBOX will not sell, distribute, rent or otherwise disclose or store your personal information or image. If you ever save a screenshot of your fitting, the image will only be stored on your device and FITTINGBOX will not have access to it.
Should FITTINGBOX come into possession of personal data and/or biometric information/identifiers as part of this process, such data and/or information will be permanently destroyed once the original purpose of collecting or obtaining such identifiers or information has been fulfilled or within 30 days of an individual's last interaction with us, whichever comes first. By using such VTO solutions, you agree to provide access to your webcam to perform a virtual try-on (VTO) and release FITTINGBOX from any liability under applicable data protection laws and regulations, European Regulation 2016/676 of 27 April 2016 (GDPR), EU-U. S. and Swiss-U.S. Privacy Shield, the U.S. Health Insurance Portability and Accountability Act of 1996, the U.S. Health Information Technology for Economic and Clinical Health of 2009, the U.S. CCPA of 2020, and Illinois' Biometric Information Privacy Act of 2008, as applicable, and all similar laws.
Please also note that data or cookies may be stored locally on your computer. If you do not consent to the use of cookies, you may refuse, disable or delete them from your computer by changing the settings in your browser's preferences or options menu. Please note that the refusal, deactivation or deletion of cookies may lead to an impairment of the functioning of FITTINGBOX's VTO solutions and/or the website or the device on which these VTO solutions are implemented; FITTINGBOX cannot in any case be held liable for such impairment or malfunction and its consequences.
If you have any questions or comments about this policy, please contact us at contact@fittingbox.com. We will respond to you as soon as possible.
This Policy may be amended from time to time by FITTINGBOX in its sole discretion. Such changes and updates will be effective as soon as they are posted. The latest version of this Policy can be found by clicking on the "Privacy Policy" button that appears in the pop-up information when you activate your webcam for the VTO experience. If you do not agree with - or no longer agree with - this Policy and/or its subsequent amendments, please do not use it.
This Policy, including but not limited to the text and arrangement thereof contained herein, is the exclusive property of FITTINGBOX.
LEGAL BASIS
Consent
Transfer of personal data outside the EU/EEA (international data transfers)
Depending on the processing of the personal data, your data will be transferred to different "categories of recipients". Where a recipient is located outside the EU/EEA, we have put in place appropriate safeguards for the purpose of disclosure that have been demonstrated to comply with the requirements of the EU-US Privacy Shield or the Switzerland-US Data Protection Agreement.
How we protect your personal data
We implement appropriate technical and organisational measures to protect your personal data against risks associated with the use of this data by us, such as loss, alteration or unauthorised access, and to enable you to exercise your rights. We require our service providers to do the same through contractual agreements. Please note, however, that any transmission of your personal data via the Internet is at your own risk. We can only protect your personal data once we have received it.
Your rights and how to exercise them
Under the GDPR and other applicable data protection laws and regulations in the EU/EEA, you have the rights set out and explained below. Before we can process any request from you, we will need to verify your identity. If we refuse your request for legal reasons, we will give you the reasons why.
For all enquiries relating to your personal data and its protection, please contact us in the section "CONTACT OUR CUSTOMER SERVICE" via the HELP link.
For more information about your rights under the GDPR and how to exercise them, please contact your relevant data protection supervisory authority.
YOUR RIGHT
Receive a copy of your personal data
You have the right to receive a copy of your personal data, provided that this does not affect the rights and freedoms of other persons.
Access to your personal data
You have the right to know whether or not we use your personal data and you have the right to obtain information about: a) what we process your personal data for; b) what categories of personal data we process; c) what we do with your personal data; d) who has access to your personal data (and where they are located); e) where your personal data may be transferred; f) how long we keep your personal data; g) how we obtained your personal data.
personal data if you have not provided it directly to us; h) your rights under applicable laws and regulations, including the right to restrict processing; and j) where applicable, if a decision significantly affects you, how our automated decision making works.
Accuracy of your personal data
You have the right to ensure that the data we use about you is accurate. Deletion of your personal data
You have the right to request that we erase your personal data if: a) we no longer need the data for a specific purpose, e.g. a contractual or legal obligation; or b) you withdraw your consent if we obtained it when collecting the personal data; or c) you object to us processing your personal data on the basis of a legitimate interest that we declare, including direct marketing, unless we can demonstrate the compelling need for the legitimate interest.
Restriction of the processing of your personal data
You have the right to restrict us from processing your personal data if: a) you consider that the personal data we are processing is not accurate; b) you do not wish us to erase your personal data but consider that we are not complying with applicable law; c) you wish to take legal action against us but we wish to erase the data; or d) you object to us processing on the basis of "legitimate interest". If we restrict the processing of your personal data, we will only use your personal data with your consent or if we are legally obliged to do so.
Receive the data in a transferable format for the purpose of transferring it to another data controller.
You have the right to receive the personal data you have provided to us on the legal basis of consent or performance of a contract in a transferable format. You will then receive the personal data that you have actively and knowingly provided to us, including data passively collected by us when you use our products or services.
Withdrawal of your consent
If we process your personal data on the basis of your consent, you have the right to change your mind and withdraw your consent at any time.
Objection to the processing of your personal data on the basis of a "legitimate interest
Where we process your personal data on the basis of a "legitimate interest" listed in this privacy notice, you may have the right to object and require us to stop processing your personal data for that purpose. However, we may have urgent reasons to continue processing your personal data despite your objection. In such cases, we will provide you with appropriate reasons. However, if your objection relates to processing for the purpose of direct marketing, we will respect and implement your objection in any case.
Objection to automated decisions
Where we use automated decision-making tools or processes and the resulting decisions have legal effect (e.g. in the context of monitoring payment transactions), you have the right to information on the logic, significance and possible effects of the decision-making. You also have the right to human intervention, particularly where automated decision-making is used to enter into a contract with us. You can object to our decisions by informing us of your views.
Complaint to your competent data protection supervisory authority
If you are not satisfied with our processing of your personal data or our observance of your rights under this privacy policy, you have the right to lodge a complaint with your competent data protection supervisory authority.
Questions, complaints and help - contact persons and contact details CONTACT OUR CUSTOMER SERVICE:
https://www.gloryfy.com/en/home/848/kontakt.html
Data protection supervisory authorities
Data protection supervisory authority mainly responsible for IQ brand, design & production GmbH Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna
Telephone: +43 1 52 152-0
E-mail: dsb@dsb.gv.at
Your competent data protection supervisory authority in the EU/EEA
Information on the competent data protection supervisory authorities including contact details can be found here: https://edpb.europa.eu/about-edpb/board/members_de
Updates and notification of updates
We regularly review and update this Privacy Policy to reflect changes in our day-to-day operations. Please check the date of the Privacy Policy to see when we last made changes. In the event of major changes that you need to be aware of, we will notify you.
Data recipient of IQ brand, design & production GmbH, Dorfstr. 11, 6262 Schlitters, Austria
Phone: 0043 5288 72800
E-mail: office@gloryfy.com
Below you will find an overview of the data recipients of IQ brand, design & production GmbH who process your personal data according to the instructions of the responsible IQ brand, design & production GmbH. The overview is subject to possible changes.
COMPANY
IQ brand, design & production GmbH
Online shop services and marketing services
affiliated companies of IQ brand, design & production GmbH worldwide
Facebook Youtube Vimeo Twitter Google+ Instagram
Facebook Custom Audience Google Analytics
Google Remarketing Google AdWords Google AdSence Google Maps PayPal
Computop Wirtschaftsinformatik GmbH Mail Chimp
Shop-Vote Cloudflare Netsolutions Post.at
RND London
Fittingbox
If your personal data can be processed via platforms or applications of IQ brand, design & production GmbH or otherwise also by other responsible parties not commissioned by IQ brand, design & production GmbH for their own purposes, we refer to their respective data protection statements for more detailed information on the processing of your personal data by these responsible parties.
Safe payment |
Orders with prescription:
0043 5288 72800-48
optics@gloryfy.com
Orders without prescription:
0043 5288 72800
order@gloryfy.com
Monday - Friday:
8 a.m. to 12 p.m. and
1 p.m. to 5 p.m.